You already use WhatsApp all day. So why run your shop on a separate, complicated system? With Dukai, WhatsApp becomes your shop software — you just send a message or a voice note, and your billing, stock, orders and khata all update. This is the complete guide to everything you can do from a single WhatsApp chat.
Everything you can do from WhatsApp
Just message the Dukai assistant — by typing or sending a voice note, in Gujarati, Hindi or English. Here's the full list:
Send a photo of a product or its label — Dukai reads the name, MRP and details and adds it to your catalogue.
Create a GST bill and send it to the customer's WhatsApp with a UPI QR to pay.
Ask "how much stock of X is left?" or update quantities as new stock arrives.
Record credit, check who owes you, and send a payment reminder — all by chat.
Get a WhatsApp ping when an online order comes in, and accept or update it.
Ask "what were today's sales?" and get the numbers instantly.
Note products customers asked for, so you remember to restock them.
Speak instead of typing — perfect when your hands are busy at the counter.
How to get started in 3 steps
- 1. Create your shop. Sign up free with Dukai and add your shop name and details once.
- 2. Save the WhatsApp number. Save the Dukai assistant number and send "Hi" to start.
- 3. Just talk to it. Add products, bill customers, check stock and more — by message or voice. That's it.
Why running your shop on WhatsApp works
- ✅ Nothing new to learn — it's the WhatsApp you already use.
- ✅ No machine or computer to buy — your phone is enough.
- ✅ Works in your language — Gujarati, Hindi and English, by text or voice.
- ✅ Everything in one place — billing, stock, orders, udhaar and reports.
- ✅ Also on the app and web — your data is the same everywhere, so staff can use the app while you use WhatsApp.
Frequently asked questions
Can I really add products just by sending a photo?
Yes. Send a photo of the product or its label on WhatsApp and Dukai reads the details and adds it to your catalogue — you just confirm the price.
Can I use voice instead of typing?
Yes. Send a voice note in Gujarati, Hindi or English and Dukai understands it — handy when you're busy at the counter.
Do I still get an app and website?
Yes. WhatsApp is one way in — you also get the Dukai app, a web dashboard and your own online store. It's all the same data.
Is it free to start?
Yes, you can start free with the phone you already have — no hardware to buy and no training needed.
Turn WhatsApp into your shop software
Add products, bill, track stock and udhaar — all by chat. Free to start with Dukai.
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